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What products do you offer?
We offer a range of stylish and high-quality tote bags, travel bags, and clothing designed for everyday use and special occasions.
How long does delivery take?
Our standard delivery time is 5-7 business days.
How much is the delivery charge?
We charge a flat rate of £5 for delivery.
Can I track my order?
Yes! Once your order has been dispatched, you will receive a tracking number via email.
What payment methods do you accept?
We accept major credit/debit cards and online payment options for secure transactions.
What is your return policy?
If you’re not satisfied with your purchase, you can return it within 30 days of receiving your order. The item must be unused and in its original packaging.
How can I contact customer support?
You can reach us via email at sales@roya.london., and we’ll be happy to assist you.
Orders
Below are some of are common questions about orders
How do I make a purchase?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How do I know if my order is confirmed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
When will my order be shipped?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
What is your return policy?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How long will it take until I receive my order?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.